Terms of use

These terms apply when you use the Killarney Konnects app or this website. By creating an account you agree to them. Our privacy policy explains how we handle your information.

Your account

• Give your real name and keep your contact details up to date so the office can reach you.
• Keep your password to yourself. You’re responsible for what’s done with your account.
• You must be at least 13 years old to create an account.

Being a good neighbour

When you post an issue, ask for help, send a message or list something in the directory, don’t:

• post anything false, abusive, threatening, hateful or sexually explicit;
• share someone else’s personal information, or photos of people without their permission;
• advertise, spam, or use the app for political campaigning;
• try to get around the app’s security or access accounts that aren’t yours.

Office staff may edit, hide or remove content that breaks these rules, and may suspend accounts that keep breaking them.

Content you post

You keep ownership of what you post. You give us permission to show it in the app and use it to respond to your report or request. Issue reports and their photos are public, so only post what you’re comfortable sharing.

Emergencies

Killarney Konnects is not an emergency service. For police, fire or ambulance call 919 or 911. Reports and requests are handled during office hours and response times vary.

Events and points

Points are a way to recognise taking part in community events. They have no cash value, can’t be transferred, and the office may correct points earned by mistake or misuse. Any rewards are announced in the app with their own conditions.

The service

We work to keep the app available and accurate, but it’s provided as is. We may change, pause or stop features. We aren’t responsible for the actions of government agencies or utilities the office passes your issue on to.

Ending your account

You can delete your account at any time (see how to delete your account).

Changes and contact

If these terms change we’ll update the date above and tell you in the app if the change is significant. Questions: support@killarneykonnects.com. These terms are governed by the laws of The Bahamas.